Leadership Development

Programme Overview

Leadership Development aims to equip the participant to be able to function effectively as a leader within the work place.

The course focuses on the development of knowledge and skills regarding the context within which the leader needs to lead, the role and behaviour of an effective leader, personal development of the leader, as well as leading a team to high performance. This course also includes the management of diversity in the workplace by introducing a systems approach to the practical management of diversity at team and individual levels.


Programme Objective

By the end of the programme, participants should be able to:

  • Distinguish between the characteristics of the traditional and 21st century organisation and to analyse their organisation’s context and characteristics accordingly.
  • Understand the role, behavioural practices and skills of a leader within the 21st century and analyse their own leadership strengths and weaknesses by means of follower feedback.
  • Understand personality types and the advantages and disadvantages of these types as applied in the leadership sphere and to develop and manage self-knowledge in the context of work.
  • Understand a model of interpersonal communication, and apply interpersonal communication skills.
  • Understand the role and management of emotions and emotional intelligence in the work place and how these relate to effective leadership and Manage conflict as a problem-solving approach effectively.
  • Apply specific techniques in accomplishing creative problem-solving.
  • Diagnose obstacles in team functioning and understand how to develop groups into high performing teams.
  • Explain and define the importance of the management of diversity in the 21st century.
  • Describe the principles underlying the management of diversity.
  • Distinguish between the management of diversity at strategic-, managerial systems and policies, operational levels.
  • Manage diversity at the operational level through the understanding of the influence of dysfunctional thinking patterns and perceptions at the individual level.
  • To apply processes and skills to manage dysfunctional thinking patterns in individuals.

Programme Content

  • Organisation context: Traditional versus 21st century organisations.
  • The role, tasks and skills of the leader.
  • The importance of self-development and self-knowledge within a leadership context.
  • Personality preferences and leadership.
  • Emotional intelligence and leadership.
  • Managing interpersonal conflict Creative problem solving.
  • Intra- and interpersonal communication skills and strategies.
  • Empowering the team and overall management of diversity with context of a 21st century organisation.

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Your Lecturer for this online programme:

Mrs Joyce Ras

Joyce Ras is a registered Industrial Psychologist employed as Organisational Psychology Lecturer at the University of the Free State. She has over 10 years of Industry experience, 7 of which was within South African Breweries in the field of Learning and Development specialising in National Leadership Development and Performance Management of Leaders on all organisational levels. Other expertise includes (but are not limited to) Coaching, Facilitation, Project Management, Change Management, Design and Development of Management Development Programs, as well as Human Resource Management.
Her PHD research focus area is Leadership Pipeline development and Succession Planning.

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Data sheet

Language Available
4 months
Presentation Type
Programme Type
Category B
Grade 12 Qualification
Training Options
Distance Learning – Online
Minimum Learners Required
One (1) on Distance Learning - Online
Who should attend
This course is recommended for individuals who are in management and leadership positions or those striving to become managers/leaders within the work place
NQF Level
22 Credits
Leadership Development is credit bearing towards the MDP (Management Development Programme) & BML (Bachelors in Management and Leadership).


Leadership Development

Leadership Development Program

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